Full Service Investigations Firm

Free up the time of your supervisors and managers by letting our office complete an incident report for any incident or accident including self-care, first aid, medical only, and lost time claims.

• Services provided telephonically.
• Bilingual English/Spanish intake.
• Supervisor or injured worker contacts our office to initiate report. QR code provided to initiate call to our office. 
• Recorded statement of injured worker, witness/co-worker, manager/supervisor. Recorded statements preserve evidence. 
• Report includes statements, description of how incident occurred, cause of incident, Equipment/PPE/chemicals used at time of incident, nature of injury, list of witnesses or co-workers, date of knowledge, work status, employee injury history, how future incident can be   prevented.
• Complete Incident/Injury Report on date reported.
• Complete state forms: 5020 and DWC-1 for California.
• Submit report/state forms to employer. As directed by employer upload to carrier, third party administrator and broker. 

FLAT MONTHLY FEE 

Our clients have seen a reduction in litigation rates, reduced reserves, faster claims closure, and injured workers who express appreciation to their employer for taking care of them.

• Services provided telephonically.
• Bilingual English/Spanish Concierge. 
• Call injured worker on date of injury. We let them know we are calling “on behalf of (Name of Employer)” so worker knows the employer is looking out for them. 
• Maintain weekly contact with injured worker.
• Available to injured worker via text messages, phone calls, and emails.
• Address/Resolve injured worker concerns.
• Provide employer and adjuster with copy of communication with injured worker. 
• Contact injured worker on date of medical appointment to obtain current status, any work restrictions, next appointment date, and discharge status.
• Obtain medical reports from clinic and provide to employer and adjuster.
• Provide billing information and claim number to industrial clinic.
• Discuss with employer work restrictions and modified duties availability.
• Draft offer of modified duties letter.
• Provide adjuster status regarding modified duties. 
• Obtain/provide documents requested by adjuster. 
• Provide weekly claims status to employer, broker, and adjuster.
• Remain in contact with injured worker until discharged.  

FLAT MONTHLY FEE 

Preventing incidents and accidents from repeating is essential in reducing overall claims cost and premiums. 

Our Root Cause Analysis reports are used by clients to reduce frequency and severity. 

• Investigation conducted onsite.
• Bilingual English/Spanish investigator.
• Interview supervisor/manager
• Interview injured worker
• Interview witnesses
• Review video footage of the incident
• Verify an incident took place
• Take photos of the accident scene
• Identify Cause of incident
• Identify Nature of Injury
• Review Injury Illness Prevention Program
• Identify any violations of IIPP program
• Identify any violation of training or company policies
• Identify defective equipment
• Corrective actions recommendations

FLAT MONTLY FEE OR HOURLY CHARGE

Concerned about a reported injury? Claim reported on Monday but occurred last Friday? No witnesses?  Retaliation claim? Psych claim?

Remember, a witness can be someone who did not see anything happen while working with the claimant at the time of incident. 

• Services provided telephonically or via video conference.
• Onsite investigations available (hourly rate)
• Interview injured worker, co-workers, witnesses, safety personnel, and any other relevant party.
• Review personnel and claims file. 
• Obtain claimant history: employment, sources of income, medical, medications, claims, injuries, non work related accidents/injuries, legal, financial, criminal, hobbies/activities.
• Social media search
• Prior work comp claims search
• Apportionment
• Subrogation
• Comprehensive report submitted to employer and as directed to carrier, third party administrator, and broker.

FLAT MONTLY FEE OR HOURLY RATE